Our Process                     

1. Quote                                                 

We strive to provide our customers with quotes within 24 – 48 hours of receiving your request.  Please submit a drawing with measurements/cabinet layout so that we may provide you with an estimate. The more information you give us the better. Please also include your site address.

• Under mount or top mount sinks?

• Cooktop or slide in/standard range?

• Do you already know the granite or edge profile that you would like to use?

 

2. Material Selection                            

The process starts with accumulating and maintaining the largest selection of full-sized slabs in the Oceanside area. We go to Vancouver once or twice a month to hand pick all of our slabs. This allows us to constantly replenish our stock with fresh new material each month.  Come visit our showroom and granite yard to view our extensive selection of natural stones, and to visit our fabrication facility.  We encourage our clients to make a trip over to Vancouver showrooms, if they can, and select one of the hundreds of different stones available, it is a fun and exciting way to get hands on with the designing of your new space. Come visit our showroom and granite yard to view our extensive selection of natural stones, and to visit our fabrication facility. 

 

3. Estimate Approval/ Deposit            

Once you have selected your material, we will ask you to sign the estimate/proposal and in some cases provide us with a 50% deposit. We will then schedule a template date.

 

4. Schedule Template                           

Once we have received the approval and or deposit, we will schedule a template for your job and will give you a pre-template checklist. 

Please have your sinks and taps ordered by this point 
We carry a line of Sinks and Faucets, and in most cases they can be shipped to us within two days.

 

5. Perform Template                             

One of the most critical stages in countertop production:

Our templater will come to your home to template your job. For a job to go smoothly, it is important for the homeowner to be present during the template process, and to have all of the sinks, taps and appliances on site at that time. This allows us to customize the job and to give you , the customer, what you really want. If any measurements etc. have changed materially from the original estimate, we will issue a re-estimate/change order for your approval.

In the case of renovations, countertop removal and disposal will be an additional fee.

 

6. Layout Approval                                 

We encourage our customers to join us in the shop when we lay out their templates on the slabs. This way they truly are hands on in custom designing their kitchens, pattern and seam placement.

We offer our clients the choice of visiting our facility in order to preview the layout on your selected slabs of Natural Stone, and to discuss grain direction and possible seam options, where required. This is one of our extra steps to ensure you receive an extraordinary finished product!

Please inform your templater if you wish to customize your layout.

 

7. Fabrication                                           

Once  we have your layout our fabricators get to work cutting and polishing your project!

 

 

8. Installation                                            

The best equipped, best trained installers complete the install with professionalism and courtesy, and then clean up any mess they may have created.
Granite is heavy!

Please have a clear path from your driveway to your kitchen, so that our installation crew can navigate your home easily. We ask you to have walkways free of debris, planters etc.

 

Thank you and see you soon!